Registration Cancellation & Refund Policies | Oakville United FC

Program Refund Policy

Oakville United FC

Our cancellation, refund, and transfer policies are designed to provide transparency and flexibility while helping families plan with confidence. Please review the guidelines below before registering for any program.

Cancellation Policy

All cancellation requests must be submitted in writing at least one week prior to the program start date.

Conditions:

• 10% cancellation fee will be applied if your request is received 5 or more business days before the program start date.
• No refunds will be issued if notice is received within one week of the start date.

Illness or Injury

• If your child becomes ill or injured before the program starts, we will issue a full refund (minus a $15 administration fee) with a valid medical certificate.
• No refunds will be issued for illness or injury occurring after the program has begun.
• No refunds for no-shows.

Refund & Credit Options

Once your cancellation is approved:

• Refunds: A $15 administration fee will be deducted. Refunds are processed via credit card or e-transfer.
• Program Credit: You may choose a credit (with no expiration) to use toward any future Oakville United FC program.

Program Transfers

• A $5 administration fee will apply to all transfers between programs.
• If transferring to a higher-cost program, you must pay the fee plus the price difference.
• Transfers are only permitted within the same season/session and are subject to space availability.

Questions or Special Requests?

If you have any questions about cancellations, refunds, or program transfers, our team is happy to assist.

Email us at info@oakvilleunited.ca
Or visit our contact page to reach out directly.